SMS NotificationsPush NotificationsFirebase MessagingQueue Alerts
Smart Queue Alerting: SMS vs. Push Notifications
By Amit Patel
May 23, 2026
4 min read
How do we ensure customers arrive exactly when their chair is ready? Reliable alerting. Snipzy uses a combination of Firebase Push Notifications and SMS fallbacks to keep customers updated on queue movements.
This dual-channel approach ensures that even if mobile data is disabled, the customer receives their arrival ping on time.